AscendixRE Limitations

    The following are limitations of the current release of AscendixRE

    Feature Limitations

    Custom Editable Grid

    • The maximum number of records supported is 1,000

    Image Viewer

    • RelatedRecordId field is not available for Listing portal

    Browser Support

    AscendixRE for Salesforce supports the following browsers:

    Browser Limitations

    Apple Safari

    • To protect user privacy, Apple Safari version 13.1 changed the default settings to block cookies in cross-domain iframes. The Prevent Cross-Site Tracking privacy setting is enabled by default. Visualforce pages embedded within Lightning Components required cross-domain cookies to work properly in Lightning Experience, so these pages aren’t displaying correctly. Due to this limitation, the Stacking Plan and Images components within AscendixRE require turning off these Safari settings:

      • Block All Cookies
      • Prevent Cross-Site Tracking

    • For further information, see:

    Salesforce Editions

    Salesforce Classic

    The following features may not work as expected if accessed via Salesforce Classic:

    • Stacking Plan

    Essentials Edition

    AscendixRE is currently not supported in the Essentials Edition of Salesforce due to:

    • Record Types
    • Custom Profiles

    Group Edition

    AscendixRE is currently not supported in the Group Edition of Salesforce due to:

    • Record Types
    • Custom Report Types
    • Classes with SOAP Apex Web Services
    • Custom Profiles

    Professional Edition

    AscendixRE is currently not supported in the Professional Edition of Salesforce due to:

    • Classes with SOAP Apex Web Services